This English text is provided for convenience. In the event of any discrepancy, the Ukrainian version of the Public Offer Agreement prevails.
1. Terms and definitions
SELLER — sole proprietor (FOP) Iryna Liubomyrivna Klynkovska.
BUYER — any natural person who places an order on the website with the aim of purchasing Goods and thereby confirms acceptance of all terms of this offer.
ONLINE STORE — the official IRENNE online store owned by FOP I. L. Klynkovska.
GOODS — the products presented on the Online Store website.
ORDER — the selection of individual items from the list of Goods specified by the Buyer when placing an order and making payment.
2. General provisions
2.1. This Public Offer (hereinafter — the «Agreement») is the Seller’s official proposal addressed to any natural person with legal capacity and the necessary authority to conclude a contract of sale of Goods with the Seller on the terms set out in this offer.
2.2. This Agreement is public under Articles 633 and 641 of the Civil Code of Ukraine, is equivalent to an oral agreement and has full legal force.
2.3. The Seller may amend the terms of the Agreement without prior notice. Amendments take effect upon publication on the Online Store website and apply to any order placed after publication.
2.4. Placing an Order on the website or by phone, as well as subscribing and registering, constitutes the Buyer’s unconditional acceptance of the terms of this Agreement.
2.5. The Agreement enters into force when the Seller confirms acceptance of the Order and remains in force until the Parties have fulfilled their obligations.
2.6. In its activities the Online Store is governed by the Civil Code of Ukraine, the Law of Ukraine «On Consumer Protection», the Law of Ukraine «On Electronic Commerce» and other laws and regulations of Ukraine.
3. Subject of the agreement and price of goods
3.1. The Seller sells and delivers Goods for the Buyer’s personal needs unrelated to business activity. The Buyer pays for and accepts the Goods in accordance with the terms of this Agreement.
3.2. Title to the Goods passes to the Buyer upon actual handover of the Goods and payment of their full price.
3.3. Prices for Goods are set unilaterally by the Seller and are indicated on the Online Store website.
3.4. Prices are stated in Ukrainian hryvnia.
4. Rights and obligations of the parties
4.1. The Seller undertakes: from the moment this Agreement is concluded, to fulfil in full all obligations to the Buyer in accordance with this Agreement and applicable law; to process the Buyer’s personal data and ensure its confidentiality as prescribed by applicable law.
4.2. The Seller has the right: to unilaterally change this Agreement, prices for Goods and rates for related services, and the methods and terms of payment and delivery by publishing them on the Online Store pages; to transfer its rights and obligations under the Agreement to third parties without the Buyer’s consent.
4.3. The Buyer undertakes: to read the content, terms and prices of the Agreement before concluding it; to provide all data required for identification and delivery; to pay for the ordered Goods and their delivery; to read the information in the «Payment & delivery», «Exchange & returns» and «Privacy policy» sections; not to use the Goods for business purposes.
5. Order acceptance
5.1. After placing an order, the Buyer receives at the e-mail address and phone number provided the details of the Order, including the price of the Goods, the delivery address and the delivery cost. From that moment the order is considered accepted.
5.2. The Seller reserves the right to cancel a customer’s request at the confirmation stage.
5.3. If the Buyer cannot be reached within 48 hours, the order is cancelled. If a prepayment was made, the funds are returned to the bank details from which the payment was made.
6. Delivery of goods
6.1. The method, timing and cost of delivery are set out in the «Payment & delivery» section.
6.2. The Buyer undertakes to accept the order within the timeframe specified by the delivery service.
6.3. The Seller is not liable for possible delivery delays caused by unforeseen circumstances beyond the Seller’s control.
6.4. For customers abroad, the Seller ships orders by international courier exclusive of taxes and duties of the Buyer’s country.
7. Returns and exchanges
7.1. The Buyer may refuse the Goods at any time before handover and, after handover, in the manner and within the time limits set out in the «Exchange & returns» section.
7.2. Return of Goods of proper quality is possible in the cases and manner set out in the «Exchange & returns» section. Goods of proper quality listed in Resolution No. 172 of the Cabinet of Ministers of Ukraine of 19 March 1994 are not returnable.
7.3. On receiving the Order, the Buyer must check that the outer packaging is intact. If defects are found, a damage report must be drawn up together with the delivery-service employee, the Goods opened and inspected, and all issues recorded in the report. After inspection the Buyer may accept or refuse the parcel.
7.4. The Buyer may cancel the Order at any time until it is handed to the delivery service.
7.5. If the Buyer refuses to accept the Goods, the Seller refunds the amount paid, excluding delivery costs, no later than 5 days from the date of refusal.
7.6. Refunds are made by the same method used for payment.
8. Payment methods
8.1. The Buyer may pay: to the Seller’s bank card; via the LiqPay payment system; cash on delivery upon receipt of the Goods, subject to a 200 UAH prepayment.
8.2. Details are in the «Payment & delivery» section.
9. Copyright
9.1. All text and graphic images on the website are the property of the Seller or its contractors. Viewing information or printing website pages is permitted for personal use only.
10. Privacy policy
Personal data is processed in accordance with the Law of Ukraine «On Personal Data Protection» — see the full text in the «Privacy policy» section.
11. Force majeure
11.1. Either party is released from liability for full or partial non-performance of its obligations if such non-performance was caused by force majeure: strikes, natural disasters, hostilities, or any other circumstances beyond the parties’ control.
12. Liability of the parties
12.1. For non-performance or improper performance of this Agreement, the parties are liable in accordance with the laws of Ukraine.
12.2. If no agreement is reached through negotiation, disputes are resolved in court in accordance with the applicable laws of Ukraine.